Agile software project management resource for your business.
Senior project management for the full end to end technical delivery lifecycle from concept to final deployment. Able to manage projects with teams of BA’s, Developers, Testers and support resource across multiple global sites.
From project planning, project governance, project management & delivery, client liaison/communication, stakeholder management, supplier management, team management, leading & facilitating workshops, process mapping, project reporting (KPI’s) & development, resource management, budget creation & management, contract management, proactive and organised.
Managing Technical Software delivery E2E. SOLUTION OUTLINE: PID, SOW, Process, requirements. SOLUTION DESIGN: specification, technical design. SOLUTION DELIVERY: Governance, Planning, Development, Testing, FT/UAT defect management (JIRA). SOLUTION IMPLEMENTATION: Training, Change Approval, SOE, Deployment. PGLS: Implementation, BAU.

​
• Leading and managing the delivery of projects within scope, on budget and on-time
• Co-ordinating internal resources on client engagements and fully scoped projects
• Being the point of escalation for internal team members and the key client stakeholders
• Managing a portfolio of projects and deploying an agile delivery model to meet all deliverables
• Measured project performance using appropriate systems, tools and reporting
• Create and maintaining project documentation in collaboration with the PMO function
• Manage and mitigate against project risk
• Experienced project manager within a software environment
• Experience of managing multiple projects and juggling the demands and expectations of customers.
• Strong communication and presentation skills, strong working relationships with internal technical teams
and a variety of external stakeholders.
• Excellent scheduling, planning and tracking skills
​
Project Management: 

Requirements/Briefing | Specification Development | Technical Requirements Development | Resource Planning | Project Planning | Project Governance | Risk Management | System Connectivity/Web Operations | Documentation Creation| SAAS Delivery Lifecycle | Defect Management | Test Management FT, SIT, OAT, UAT | Training Development & Delivery | Deployment Environment Control | PGLS Development | Handover to Support Implementation | Support Desk Engagement | Software Deployment internal and external | Process Management using Prince2 methodology | Budgetary Responsibility | Team Management/Engagement | Document Control | Stakeholder Management | Reporting | JIRA | Confluence 


Digital Marketing: 

Planning, Strategy, and Testing | Customer Experience and Usability | Mobile Marketing | Content Strategy | Social Media | Email Marketing | SEO | PPC | CRM Implementation | Branding | Website Build | Content Management
Soft Skills:
Excellent Communicator | Strong Leadership | Consultative Approach | Analytical thinker/Problem Solver | Commercially Aware | Stakeholder Management | Team Engagement/Management | Able to present and articulate ideas to the leadership team
​
Clients: Shop Direct, Sainsbury’s Argos, N Brown, Habitat, Arco, Marks & Spencer and various tier one travel companies. Management of the full end to end technical delivery lifecycle from concept to final deployment.
​
​
Contact Haych /
A Collaborative Approach - With experience working with major digital and high street retailers, multinationals and SME's Haych has the capability and expertise to take your business to the next level.
“A key asset is her ability to engage with the client and build relationships that support the communication process. Helen fully engaged herself with the product features and deliverables and was an asset to the project team throughout.
”
Sharon McHallum
UK Head of Creative CLX Europe